What do customers say about the service department at Boardwalk Honda in Egg Harbor Township, NJ?
Customers praise the service department at Boardwalk Honda in Egg Harbor Township. We hold a 4.7-star Google rating across 4,565 reviews, and the praise centers on advisors who explain the work, honest advice and updates while the car is in the shop.
The customer words that follow show it, from a quick turnaround to a loaner car when a problem comes up.
Keep reading below, then schedule a test drive in Egg Harbor Township. Bringing your own numbers to the lot settles this faster than any spec sheet.
Customers praise the Boardwalk Honda service department in Egg Harbor Township
Customers praise the Boardwalk Honda service department for speed and price. In an October 2026 Google review, S S. wrote: “Great work, fast and efficient and worked to get prices as low as possible. Best service I’ve had from a Honda dealer”
The reviewer says the team worked on the price as well as the speed. That is one customer’s visit, and other reviews in our record describe the same pattern: quick turnarounds and advisors who keep the work moving.
What do customers say about the service advisors at Boardwalk Honda?
Customers say the service advisors explain the work clearly and treat them well. Lauren’s September 2026 Google review singles out one advisor by name: “Cameron is a wonderful advisor! He was very informative on what my car needed, transparent about the pricing and the communication was great.”
The review covers three things an owner cares about: what the car needs, what the work costs and how well the advisor keeps the customer informed. Other reviews name Ryan, Matt and Vittoria in service, and describe them as polite, knowledgeable and willing to help.
How do customers describe the honesty of Boardwalk Honda’s service advice?
Customers describe the service advice as honest, and they say the advisor takes care of them. In an August 2026 Google review, Chris M. wrote: “John Buchanan our service adviser is the best. He is honest and always takes great care of us. He is a great asset to Boardwalk Honda”
The reviewer names one advisor, John Buchanan, and ties the honest advice to that person. Honesty is the word the review uses, and it points to the advisor who gave the advice.
How do customers say Boardwalk Honda keeps them updated during service?
Customers say Boardwalk Honda keeps them informed while their car is being repaired. Bob M. described the whole visit in a July 2026 Google review: “Ryan made the service experience an awesome one! He met me outside when I arrived, took the information on the truck, in a few minutes I was ready to head to the waiting area. He kept me informed of the progress and notified me when the truck was ready for pick up. Great experience all around!”
The review follows the visit in three steps: a greeting at arrival, progress reports during the wait and a notice when the vehicle was ready for pickup.
Does Boardwalk Honda in Egg Harbor Township offer service loaners and a shuttle?
Yes. Certified Honda service includes a shuttle and loaners when you need them. Jesse B. described using the loaner option in an August 2026 Google review: “Boardwalk Honda continues to be consistently available to me when unexpected issues come up, typically getting me in same day and offering a courtesy loaner car if I need one. Often in the past I’d just go to a generic auto place for issues, but the service quality and affordability is top notch at Boardwalk. I really trust them with my vehicle!”
The reviewer describes a same-day visit and a courtesy loaner, and says the reason for the return visits is the service itself.
Boardwalk Honda leads Atlantic City Honda dealers in Google reviews, as of September 2026
Boardwalk Honda has the most Google reviews of the seven Honda dealers in this market, at 4,565, and 88 in 100 of them are five-star (Google, 2026).
| Dealer | Google rating | Google reviews |
|---|---|---|
| Boardwalk Honda | 4.7 | 4,565 |
| Avalon Honda | 4.8 | 817 |
| Causeway Honda | 4.7 | 1,953 |
| Scott Honda of Vineland | 4.8 | 2,072 |
| Honda of Turnersville | 4.7 | 3,315 |
| Burns Honda | 4.6 | 3,539 |
| Honda of Toms River | 4.6 | 4,526 |
That review base is the largest of the seven, so a shopper can assess the service record on volume as well as on rating.
Frequently asked questions
Is Boardwalk Honda the only Honda service department in the Atlantic City area?
Yes. Boardwalk Honda is the only Honda franchise in the Atlantic City area, at 6807 Tilton Rd, Egg Harbor Township, NJ 08234. Express service hours are Monday to Saturday, 7:00am to 6:00pm, and service is closed Sunday. Honda service coupons and auto repair specials are offered as well.
Does Boardwalk Honda service the electric Prologue as well as gas Hondas?
Yes. The Civic, Accord, CR-V, HR-V, Pilot, Passport, Odyssey, Ridgeline and the electric Prologue are all sold and serviced at Boardwalk Honda. A Prologue owner gets the same service department as a Civic or Pilot owner.
Why do customers come back to Boardwalk Honda for service?
In a May 2026 Google review, Dianne B. wrote: “I went in for my oil change and tire rotation today. Everyone at Honda service department are excellent. Ryan has always been my go to person who treats me like family.”
What should I ask for before approving a repair at any dealer?
Ask the advisor why each job is needed and what can wait. One April 2026 reviewer says the advisor did exactly that at Boardwalk Honda. In an April 2026 Google review, Maria D. wrote: “It was very welcoming, pleasant and clean. Chris was so attentive to my auto service needs. Didn’t feel pressured or harassed about other requirements needed for my vehicle at that time. And provided everything I needed to know about why I needed upcoming work. Will definitely be returning.” Call service at 609-428-4499 if you want those answers before you bring the car in.
What do customers say about same-day repairs at Boardwalk Honda?
Customers describe same-day repairs when a problem is found in the shop. In a February 2026 Google review, Jeffery P. wrote: “I had to take my car in for service today. They determined that mice had chewed the wiring harness. So they provided me a loaner vehicle while they determined if they could repair the wiring harness or would need to order a new one. Thankfully they were able to repair it so I was able to get my car back the same day. Everyone was very friendly and helpful.” The loaner covered the time the repair was being checked.
Does Honda have good reviews?
Yes, at Boardwalk Honda the Google reviews are strong, and the service reviews say specifically why. Customers name advisors such as Cameron, Ryan and John Buchanan, and they describe clear explanations, progress updates during the visit and a courtesy loaner when a problem comes up. One caveat: these are reviews of the service department at 6807 Tilton Rd, Egg Harbor Township, so read them as a record of this store, not of every Honda dealer. Call service at 609-428-4499 and ask for an advisor by name.
How Boardwalk Honda keeps a service visit moving with loaners and a shuttle
Customers praise the advisors, the updates and the quick turnarounds, and the loaner and shuttle options help the same visit run smoothly. We hold a 4.7-star Google rating across 4,565 reviews, and the reviews come from customers who had the work done and can describe it.
The online parts form is a price request with no obligation. In a July 2026 Google review, Rosalee K. wrote: “Ryan explained everything about my odyssey repairs and made sure my coupon worked. Always happy with the service department”
To start, request parts online or call service at 609-428-4499.
Boardwalk Honda keeps the service visit to what the car needs, which is what customers praise most at the advisor’s desk. Call 609-428-4499 to start, and ask for an advisor by name.
Boardwalk Honda answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Egg Harbor Township showroom, or call 609-428-4400.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Boardwalk Honda for complete details regarding current vehicle inventory, pricing, and equipment.
